![]() ![]() ![]() If the item is not in good condition upon returning, a higher restocking fee may apply or the item may be refused and returned back to you. Initial shipping charges and a 15% restocking fee of the original price will apply to the return. If this is not done product may be refused upon arrival or a higher restocking fee will be assessed. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s) and that all materials are there. Customers must first send a clear photo or video of the product with all materials, and the shipping packaging before we can consider issuing RMA authorization. Our CES MAX and CES Atang have 30-Day Money Back guarantee, so you may return it if you are not satisfied with the results.ġ. We are here to help you succeed and get the results you want. A lot of issues have been overcome with our help and guidance. If you are experiencing issues or not having the results you want, please contact us at 83 or before returning, for help and troubleshooting. Our customers experience an excellent 90% success rate with our CES Devices on average so it does work for approximately 9 out of 10 of our customers. Must Contact us for return authorization, or return will be refused- See details below. If item is not in new condition there will be a minimum 15%+ restocking fee, depending on condition of the return.ĬES DEVICE- 30 DAY RETURN POLICY Minimum of 2 weeks of use before eligible for return. Items that are abused, broken or destroyed, will not be accepted. In case of a manufacture defect: we require photo or video evidence of problem, to issue a replacement. Initial shipping charges may be deducted from total refund price, if initial shipping expense was paid by ZOS. If this is not done product may be reused upon arrival. If there is nothing wrong with the product, return shipping is at the customers expense.Ĭustomers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Not torn, worn or damaged, and with all components included. To be eligible for a refund, p roduct must be in new condition with original packaging. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. ![]()
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